Nintex
CMS Int/Ext Portal & web Services & KMS
When the knowledge is shared - everyone is in sync.
Advanced customer and employee experiences
Bynet’s knowledge and content management systems gather the knowledge accumulated in the organization in one place in order to make it accessible to employees and customers from anywhere at a push of a button. The immediate access to up-to-date, real-time information allows your team to make smart decisions, coordinate actions with the rest of the organization and provide a better service. As a result, the organization’s activities become more efficient, considerable time and costs are saved and the service experience improves.
Restructuring and preservation of organizational knowledge
The advanced knowledge management solutions make it possible to reorganize the corporate knowledge in accordance with clear procedures in order to preserve it and get the most out of it. Among other things, our solutions enable implementation of organizational “memory” standardization and preservation mechanisms and introduce corporate taxonomy (hierarchical table of contents) that enables to easily search and retrieve documents and import content from old systems. We ensure the systems’ design is adapted to the nature of the organization and the brand language while creating an advanced user experience and meeting accessibility standards.
A cross-organizational solution
In order to ensure an appropriate response to every need of the organization, knowledge and content management systems contain the following elements:
Frequent Questions and Answers
Forums and User Communities
Articles & Tutorials
Training and Enrichment Programs
Permits and Certificates
Case Studies
Webinars
Employee Evaluation Mechanisms
Employee Evaluation Mechanisms
Training and Learning Portals
Single Access Points to Information
On/Off-Boarding
Comprehensive automation of the organizational knowledge environment
Bynet’s work methodology makes it possible to automate all the elements that make up the organizational knowledge environment:
Creating advanced tools for end users, process managers and system administrators on a variety of topics: employee onboarding, vacation requests, registration for training courses, approval of procedures and contracts, approval and warning of system downtime, equipment requests and approval of marketing documents. Among the tools offered are digital signatures, notification mechanisms and means for detecting bottlenecks.
SharePoint-based solutions for managing documents in an organization depending on its structure, types of content, content lifecycle, categorization and authorization mechanisms. As part of the work process a comprehensive characterization is carried out the purpose of which is to ensure maximum adaptation to the needs of the organization, an optimal user experience and successful implementation. In addition to establishing new document management systems Bynet converts the old systems based on current organizational needs.
Mapping the documents used as organizational forms, converting them into smart digital forms and automating the essential work processes and life cycle of these components. By saving the advanced forms in the SharePoint system you can quickly and easily standardize, retrieve and validate them, extract information from within organizational systems and enforce an authorization mechanism.
Planning and setting up advanced organizational portals for the entire organization or for various groups within it. SharePoint-based portals make it easy for your organization’s staff to find and share information thanks to a variety of advanced capabilities such as: full document management from within Office software, integration of information from different systems into the portal, quick access to initialize workflows, designed components for displaying messages and interfacing with external enterprise applications.
Planning and setting up websites and applications while adapting the design to the brand’s spirit, creating an advanced user experience, meeting accessibility standards, adapting to browsers and search engine optimization. In addition, Bynet develops extranet solutions which make it possible to share information with authorized non-organizational entities such as suppliers, distributors and customers. To ensure maximum protection of information websites and applications include innovative identification and security mechanisms.
Planning, establishing and implementing enterprise search solutions based on SharePoint and FAST that enable data queries in internal and external organizational sources and efficient retrieval of organizational documents and contents from SharePoint and organizational systems. As part of the work process the content sources are being mapped and search results pages and desired search experience are being designed and customized.
Building systems that enable the collection and sharing of information within various contents such as: locating troubleshooting solutions, manuals and organizational glossary. The systems combine a variety of tools and capabilities including authorization and categorization mechanisms, content approval and publishing processes, alerts on new pages, periodic refresh and validation of the content, integration of end user feedback and content rating tools, loading of related information pages, a tagging mechanism and search tools for efficient retrieval of the content.
